Last Updated: June 2026

Thank you for shopping with AfterTheBesto. We are committed to providing a reliable and transparent shopping experience for collectors and Pokémon enthusiasts.

Business Information

AfterTheBesto

1718 Jeffries St
Dallas, TX 75226
United States

Email: sales@aftertgebesto.com

Phone: (479) 345-1674

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Central Time)

Saturday: Closed

Sunday: Closed

Holidays: Closed unless otherwise announced.

Order Processing

All orders are processed within 2–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and holidays.

During periods of high demand, new Pokémon set releases, holidays, promotions, or special events, processing times may be extended. If significant delays occur, we will notify customers via email.

Shipping Timeframes

After processing, most orders are delivered within 4–6 business days depending on the destination and carrier performance.

Estimated timeline:

  • Processing: 2–3 business days
  • Shipping Transit: 4–6 business days
  • Total Estimated Delivery: 6–9 business days

Please note that delivery estimates are not guarantees and may vary due to weather conditions, carrier delays, peak seasons, or other circumstances beyond our control.

Pre-Order Products

Many Pokémon products are offered as pre-orders before their official release date.

By placing a pre-order, you acknowledge and agree that:

  • The product will not ship until inventory is received.
  • Release dates are determined by manufacturers and distributors.
  • Release dates may change without notice.
  • Orders containing pre-order items may be held until all items are available for shipment.
  • Any estimated release date displayed on the product page is subject to change.

Customers should carefully review product listings before placing a pre-order.

Tracking Information

Once your order ships, a tracking number will be sent to the email address provided during checkout.

Tracking updates may take 24–48 hours to appear in the carrier’s system after shipment.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately.

After an order has shipped, we cannot guarantee address modifications.

Additional shipping charges resulting from incorrect addresses may be the responsibility of the customer.

Lost, Delayed, or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number
  • Photos of the package
  • Photos of the damaged items

For lost shipments, please contact us as soon as possible so we can assist with a carrier investigation.

While we work with shipping carriers to resolve issues, carrier delays are outside our direct control.

Shipping Restrictions

We reserve the right to cancel or refuse orders when:

  • Fraudulent activity is suspected
  • Billing information cannot be verified
  • Shipping restrictions apply
  • Inventory errors occur

Customers will be notified and refunded when applicable.

Contact Us

If you have questions regarding shipping, tracking, or pre-orders, please contact us:

Email: sales@aftertgebesto.com

Phone: (479) 345-1674

Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time