Last Updated: June 2026

At AfterTheBesto, we offer pre-orders for upcoming Pokémon products so customers can reserve highly anticipated releases before they become available. This Pre-Order Policy explains how pre-orders work and what customers should expect when placing a reservation for future products.

By placing a pre-order, you acknowledge and agree to the terms outlined below.

Business Information

AfterTheBesto

1718 Jeffries St
Dallas, TX 75226
United States

Email: sales@aftertgebesto.com

Phone: (479) 345-1674

Business Hours:

Monday – Friday: 9:00 AM – 5:00 PM (Central Time)

Saturday – Sunday: Closed

What Is a Pre-Order?

A pre-order allows customers to reserve a product before its official release date or before inventory has arrived at our facility.

Pre-orders help secure inventory for customers and provide access to products that may sell out quickly after release.

Placing a pre-order does not guarantee immediate shipment and requires customers to wait until inventory is received and processed.

Payment for Pre-Orders

Full payment is collected at the time the pre-order is placed unless otherwise stated on the product page.

By submitting payment, you authorize us to reserve inventory on your behalf for the selected product.

Orders will not be reserved until payment has been successfully completed.

Release Dates

Release dates are provided by manufacturers, distributors, or suppliers and may change without notice.

While we strive to keep all product information accurate, AfterTheBesto cannot guarantee manufacturer release schedules.

Customers acknowledge that:

  • Release dates may be delayed.
  • Distributor shipments may arrive later than expected.
  • Industry-wide supply issues can affect availability.
  • Shipping timelines may change due to factors beyond our control.

Any release date displayed on our website should be considered an estimate unless otherwise specified.

Product Allocations

The Pokémon trading card industry occasionally experiences allocation reductions from distributors and manufacturers.

If our allocated inventory is reduced after pre-orders have been accepted, we reserve the right to:

  • Adjust quantities.
  • Limit customer purchases.
  • Cancel affected pre-orders.

In the event that we cannot fulfill a pre-order due to allocation shortages, customers will receive a full refund for the affected item.

Orders will generally be fulfilled in the order they were received.

Shipment of Pre-Orders

Pre-order products will ship only after:

  • Inventory has been received.
  • Products have been inspected.
  • Orders have completed processing.

Our standard processing time is generally 2–3 business days after inventory arrives.

Once shipped, standard delivery estimates apply.

Customers will receive tracking information when available.

Orders Containing Pre-Order and In-Stock Items

If an order contains both pre-order products and currently available products, the entire order may be held until all items are available for shipment.

Customers who would like in-stock products shipped sooner are encouraged to place separate orders.

We reserve the right to split shipments at our discretion when operationally necessary.

Pre-Order Cancellations

Customers may request cancellation of a pre-order before shipment.

Cancellation requests must be submitted through our customer support team.

After a pre-order has shipped, it becomes subject to our Refund & Returns Policy.

Repeated cancellations, abuse of pre-order reservations, or suspicious purchasing activity may result in future purchasing restrictions.

Pricing Protection

Once a pre-order has been successfully placed and confirmed, the purchase price for that order will not increase, even if market prices rise before release.

Likewise, we do not offer refunds, credits, or price adjustments if market prices decrease after purchase.

Product Images and Descriptions

Pre-order listings may use:

  • Prototype images
  • Manufacturer renderings
  • Promotional artwork
  • Preliminary product descriptions

Final packaging, artwork, configurations, promotional contents, and product details may vary from images shown at the time of purchase.

Manufacturers may make changes without notice.

Delays Beyond Our Control

AfterTheBesto is not responsible for delays caused by:

  • Manufacturers
  • Distributors
  • Shipping carriers
  • Customs processing
  • Weather events
  • Natural disasters
  • Supply chain disruptions
  • Government actions
  • Labor disruptions

We will provide updates whenever significant information becomes available.

Fraud Prevention

To protect customers and maintain fair product availability, we reserve the right to:

  • Verify customer information.
  • Limit quantities purchased.
  • Refuse suspicious orders.
  • Cancel fraudulent transactions.

Affected customers will be notified and refunded when appropriate.

Limitation of Liability

Pre-orders involve future inventory that has not yet arrived.

By placing a pre-order, customers acknowledge that estimated dates and availability are subject to change.

To the maximum extent permitted by law, AfterTheBesto shall not be liable for indirect, incidental, consequential, or special damages resulting from product delays, allocation reductions, manufacturer changes, or release date adjustments.

Pokémon Trademark Notice

Pokémon® products sold by AfterTheBesto are genuine products obtained through authorized distributors, wholesalers, or other legitimate supply channels when represented as new products.

Pokémon® is a registered trademark of The Pokémon Company and its affiliates. AfterTheBesto is an independent retailer and is not affiliated with, endorsed by, or sponsored by The Pokémon Company, Nintendo, Game Freak, or Creatures Inc.

Contact Us

For questions regarding pre-orders, release dates, cancellations, or product availability, please contact us:

AfterTheBesto

1718 Jeffries St
Dallas, TX 75226
United States

Email: sales@aftertgebesto.com

Phone: (479) 345-1674

Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time

Our Pre-Order Commitment

At AfterTheBesto, we understand the excitement surrounding new Pokémon releases. We work hard to secure inventory, communicate updates promptly, and fulfill reservations fairly and efficiently. Our goal is to provide collectors and players with a dependable pre-order experience built on transparency, reliability, and trust.